7betdb Privacy Policy

7betdb (hereinafter "Platform", "we", "us") provides a safe and reliable service for online cricket betting and casino players in Bangladesh. When you use the 7betdb website (7betdb.cam), register, or use any of our services, you agree to the terms of this privacy policy.

This privacy policy explains what types of personal information we collect, how we use it, who we may share it with, and what steps we take to protect your information. This policy is prepared in accordance with the applicable laws of Bangladesh and international data protection standards.

This privacy policy applies only to users of the 7betdb platform. It does not apply to third-party websites or services.

7betdb collects various types of information from its members. This information can be divided into two main categories:

2.1 Information You Provide Directly

Information you voluntarily provide when registering or using the service:

• Full name and date of birth (for age verification — users aged 21 and above only)
• Email address and mobile number
• Residential address
• National ID card or other identity document details (part of the KYC process)
• Payment method details (bKash, Nagad, Rocket, Upay or bank account details)
• Contact information provided via live chat

2.2 Automatically Collected Information

Information collected automatically when you use the platform:

• IP address and device type
• Browser type and operating system
• Activity logs on the platform (page visits, login times, betting history)
• Information collected from cookies and similar tracking technologies
• Referral source (where you came from before visiting our site)

7betdb uses your personal information only for specific and legitimate purposes. We use your information for the following:

3.1 Account Management

Your information is used to create, verify, and manage your account and to keep the account active in accordance with the terms of service. Identity information is essential for age verification (to confirm 21 and above).

3.2 Financial Transaction Processing

Payment-related information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. This information is essential for fraud prevention and ensuring financial security.

3.3 Customer Service

Your contact information and account history are used to provide accurate and effective support through 24/7 live chat and email.

3.4 Service Improvement and Personalization

Your information may be analyzed to improve the platform experience based on user preferences and activity, and to provide relevant promotional information.

3.5 Legal Compliance

Your information may need to be provided to legal authorities to comply with applicable laws and regulations, including anti-money laundering (AML) and counter-terrorism financing (CTF) requirements.

3.6 Responsible Gaming

Responsible gaming your gaming patterns may be monitored to ensure responsible play and to identify problematic gaming behavior.

7betdb uses cookies and similar technologies to ensure the smooth operation of the website and to improve the user experience. Cookies are small text files stored on your device.

4.1 Essential Cookies

These cookies are essential for the core functions of the website — such as maintaining login sessions, ensuring security, and preventing fraud. These cookies cannot be disabled.

4.2 Functional Cookies

These cookies are used to remember your preferred language settings, interface configuration, and other personal preferences.

4.3 Analytical Cookies

These cookies are used to analyze patterns of site usage and to improve services. The information collected is generally in anonymous or aggregated form.

You can control or delete cookies through your browser settings. However, disabling essential cookies may prevent you from using certain features of the platform.

7betdb does not sell your personal information to third parties or transfer it for commercial purposes. However, certain information may be shared in the following circumstances:

5.1 Service Provider Partners

Only the necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, and banks), technology infrastructure, and customer service. These partners operate under strict confidentiality agreements.

5.2 Legal Requirements

As required by legal obligations, your information may be provided upon a lawful request from government authorities or regulatory bodies. This may include information for AML and CTF investigations.

5.3 Security and Fraud Prevention

Necessary information may be shared with security specialists to prevent fraud, money laundering, or other illegal activities.

5.4 Corporate Changes

Your information may be transferred in the event of a company merger, acquisition, or asset sale. In such circumstances we will notify you in advance and this privacy policy will remain in effect.

7betdb maintains international-standard technical and administrative security measures to ensure the safety of your personal information.

6.1 Technical Security

• All communications and data transfers are protected by SSL/TLS encryption
• Stored data is protected by advanced encryption algorithms
• Two-Factor Authentication method
• Firewall and intrusion detection systems
• Regular security audits and vulnerability assessments

6.2 Administrative Security

• Only authorized personnel can access sensitive information
• Staff receive regular privacy training
• Strict data processing agreements with third-party partners
• Rapid response plan in the event of a data breach or unauthorized access

If a data breach occurs, we will notify you in a timely manner in accordance with applicable law and take the necessary corrective steps.

As a user of 7betdb, you have certain important rights over your personal information.

7.1 Right of Access

You can find out at any time what information we hold about you and how it is being used. To obtain this information, contact us via live chat or email ([email protected]).

7.2 Right to Rectification

You have the right to correct any inaccuracies or incomplete details in your information. This can be done directly in account settings or through the support team.

7.3 Right to Erasure

In certain circumstances you may request the deletion of your personal information. However, some information may need to be retained for a specified period due to legal obligations or ongoing financial transactions.

7.4 Right to Object and Restrict Processing

You may object to or restrict the use of your information for specific purposes. This right applies at all times, particularly in the case of direct marketing.

7.5 Data Portability

Where applicable, you may request a structured copy of your personal information, which can be used on another platform.

7.6 Withdrawal of Consent

Where information is processed on the basis of your consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of the above rights, contact us at our support email ([email protected]) or through 24/7 live chat.

7betdb strictly provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors.

The registration process includes a mandatory age verification step. If we learn that information has been collected from a person under the age of 21, that information will be deleted immediately and the associated account will be closed.

If you suspect that a minor you know is using 7betdb, please notify us immediately at [email protected].

7betdb reserves the right to change or update this privacy policy from time to time. For any significant changes, we will:

• Display the updated date on this page
• Notify registered users by email or through platform notifications
• Provide sufficient notice before significant changes take effect

Continuing to use the platform after any changes will be considered as your acceptance of the updated policy. You are advised to visit this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. 7betdb is committed to resolving your concerns quickly and effectively.

For more information on privacy, please also visit our Terms & Conditions and Responsible Gaming pages.